Question 1

Are all watches authentic?

Accepted Answer

We unconditionally guarantee that all watches displayed and provided by 333 Timepiece are 100% authentic. In the unlikely event that a watch is found to differ from the certified description, please contact us directly with noticed deviations.

Question 2

How do I enquire about a watch?

Accepted Answer

Tap 'Enquire' or 'WhatsApp' on any watch in our catalog to connect directly with our advisory concierge. Our team responds within 2 hours during working hours. Pieces marked 'On request' are priced privately upon enquiry.

Question 3

What do the condition grades mean?

Accepted Answer

We follow international horological grading standards to categorize each timepiece accurately:

Question 4

What does 'Box & papers' mean?

Accepted Answer

Scope of delivery defines what accompanies the timepiece:

Question 5

Can I sell or consign my watch?

Accepted Answer

Yes: direct sale or consignment through our private client network. You can start either option directly on our Sell page.

Question 6

Can I see a watch in person?

Accepted Answer

Yes, by private appointment at our Private Vault in Dubai. Contact our concierge to schedule a viewing.

Question 7

Are prices final in other currencies?

Accepted Answer

Prices in other currencies are indicative based on prevailing exchange rates. The final price is confirmed in UAE Dirhams (AED) on enquiry.

Question 8

What is your delivery and returns policy?

Accepted Answer

333 Timepiece is committed to providing an exceptional client experience with absolute discretion. Each timepiece is thoroughly inspected by master watchmakers prior to delivery. We invite you to inspect your acquisition upon receipt or in person. In the rare event of any defect or specification discrepancy, notify our client concierge within 3 working days.

Frequently Asked Questions